Terms & Conditions

Welcome to Hanaeni Space. These Terms & Conditions govern your use of our website and the interior design services provided by Hanaeni Space. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agreed to comply with these terms.

If you do not agree with these Terms & Conditions, please discontinue the use of our website and services.

1. About Hanaeni Space

Hanaeni Space is a professional interior design company in Delhi NCR offering complete residential and commercial interior design solutions. Our services include home interiors, modular kitchens, wardrobe designs, renovation services, office interiors, space planning, custom furniture, painting, turnkey execution, and interior consultations across Noida, Greater Noida, Delhi, Ghaziabad, Gurugram, and nearby cities.

2. Scope of Services

Our services include, but are not limited to:

• Residential Interior Design
• Commercial Interior Design
• Modular Kitchen Design & Installation
• Wardrobe Design & Storage Solutions
• Living Room & Bedroom Interiors
• Office & Workspace Design
• Home Renovation & Remodeling
• Painting & False Ceiling Work
• Space Planning
• 2D & 3D Interior Design
• Furniture Design & Manufacturing
• Turnkey Interior Execution

Every project is customized according to the client's requirements, available space, budget, and design preferences.

3. Consultation & Project Process

Our standard project workflow includes:

• Initial consultation and requirement gathering
• Site visit and measurements
• Concept development
• Design proposal and quotation
• Material selection
• Project agreement
• Execution and supervision
• Final inspection and handover

Project timelines vary depending on project size, complexity, client approvals, and material availability.

4. Client Responsibilities

The client agrees to:

• Provide accurate property details and measurements.
• Ensure site access during working hours.
• Obtain any required government or society approvals.
• Approve drawings, layouts, materials, and quotations before execution.
• Make payments according to the agreed schedule.
• Communicate changes promptly.

Delays caused by pending approvals or client decisions may affect the delivery schedule.

5. Pricing & Payment Terms

Unless otherwise mentioned in the project agreement, our standard payment schedule is:

• 10% Advance Booking Amount
• 40% After Final Design Approval
• 40% During Project Execution
• 10% Before Final Handover

Additional work requested after project approval will be treated as a variation order and may incur additional charges.

Payments made are subject to applicable GST and government taxes.

6. Design Ownership & Intellectual Property

All concepts, drawings, layouts, 3D renders, visualizations, presentations, and design documents created by Hanaeni Space remain the intellectual property of the company.

Clients receive permission to use the designs solely for the contracted project.

No design, drawing, or visual content may be copied, reproduced, sold, distributed, or reused without prior written consent from Hanaeni Space.

7. Project Changes

Clients may request modifications during the design process.

However:

• Minor design revisions may be accommodated.
• Major changes after approval may involve additional charges.
• Material changes after procurement will incur extra costs.
• Timeline extensions may be required for significant modifications.

All revisions must be approved in writing.

8. Materials & Product Availability

Certain materials, finishes, furniture, hardware, lighting fixtures, or décor products may become unavailable due to manufacturer discontinuation, supply chain disruptions, or market shortages.

In such cases, Hanaeni Space reserves the right to recommend equivalent alternatives after discussing them with the client.

9. Project Timeline

Estimated timelines are based on normal working conditions.

Completion may be delayed due to:

• Client-requested revisions
• Delayed approvals
• Material shortages
• Vendor delays
• Site readiness
• Government restrictions
• Natural disasters or unforeseen circumstances

We will make every reasonable effort to complete projects within the estimated schedule.

10. Warranty

Hanaeni Space provides a 1-Year Workmanship Warranty covering workmanship defects under normal residential usage.

The warranty does not cover:

• Normal wear and tear
• Water leakage
• Moisture damage
• Structural movement
• Electrical fluctuations
• Misuse or negligence
• Third-party modifications
• Damage caused by pests or natural disasters

Manufacturer warranties on appliances, fittings, laminates, hardware, lighting, and accessories shall remain applicable as provided by their respective manufacturers.

11. Cancellation & Refund Policy

Cancellation requests must be submitted in writing.

Refunds will be processed as follows:

• Before Design Work Begins: Eligible for partial refund after deducting administrative expenses.
• After Design Approval: Design fees become non-refundable.
• After Material Procurement: Refund after deducting purchased materials, labor costs, and applicable expenses.
• Custom-made furniture and manufactured products are non-refundable.

12. Limitation of Liability

Hanaeni Space shall not be held responsible for:

• Existing structural defects
• Building construction issues
• Delays caused by third-party vendors
• Government permissions
• Society restrictions
• Utility failures
• Natural calamities
• Client-provided materials
• Force majeure events

Our total liability shall not exceed the value of the contracted project.

13. Website Usage

Users agree not to:

• Copy website content without permission.
• Misuse contact forms.
• Attempt unauthorized access to our website.
• Upload malicious software.
• Violate applicable Indian laws while using our website.

Website content is provided for informational purposes only.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of information necessary for project execution, customer support, quotations, and legal compliance.

15. Force Majeure

Neither party shall be liable for delays or failures caused by events beyond reasonable control, including but not limited to:

• Natural disasters
• Floods
• Earthquakes
• Pandemic restrictions
• Government regulations
• Fire
• Labour strikes
• Transportation disruptions
• War
• Civil unrest

Project schedules shall be adjusted accordingly.

16. Dispute Resolution

In the event of any dispute, both parties agree to first attempt an amicable resolution through mutual discussion.

If unresolved, disputes shall be governed by the laws of India and shall be subject to the jurisdiction of the competent courts in Noida, Uttar Pradesh.

17. Changes to These Terms

Hanaeni Space reserves the right to update or modify these Terms & Conditions at any time without prior notice.

The latest version will always be available on our website.

Continued use of our website or services constitutes acceptance of the revised Terms.

18. Contact Information

For any questions regarding these Terms & Conditions or our interior design services, please contact us:

By engaging Hanaeni Space or using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.